FAQ & Contact

Your data is protected and encrypted with SSL (Secure-Socket-Layer) bank level secure server software.

All your private information such as your name, address, payment cards or bank details cannot be read by any third party. Payments will be verified through the 3D secure procedure.

We use Shopify/Stripe payment processing platform. We accept majority of payment cards (VISA, MasterCard, Maestro, American Express, etc.), as well as PayPal, Apple Pay and Google Pay. If your payment is being rejected make sure you've enabled online payments in your bank account or try using your card via PayPal checkout.

Yes! Your Payment Card provider (VISA, MasterCard, etc.) will automatically convert EUR to currency of your card (USD, GBP, etc.) based on the latest exchange rate (e.g. Google rate) - commission free. It's much better than any in-shop conversion rates. You can calculate it e.g. here.

Access to Digital Downloads is granted instantly on the order status page and on the order confirmation email.

Access to Courses are granted via separate email from Teachable 2 - 5 minutes after purchase together with Account Activation email.

Our Courses platform is different from FLTips.com website.

You can also view your past purchases and access Digital Downloads via your FLTips.com account. If you didn't make account when ordering, simply register using the email you used for past order.

Sometimes email inboxes incorrectly flag automated messages as spam - if you haven't received anything after 15 minutes, check SPAM folder or go to Our Courses Platform click Forgot Password and use the email you used to order.

If that still doesn't work - contact our support.

Yes! Purchasing All FLTips Samples, Presets comes with 100% royalty free license to use in any of your commercial or non-commercial work. The Individual elements of Templates are also 100% Royalty Free.

You cannot release template tracks as they are - read more in licensing agreement.

FLTips has 100% Money Back Guarantee on all of our individual products within 60 days of purchase. One refund per person. If you are unsatisfied with your purchase contact our support via on site chat or e-mail at support@ fltips.com.

We reply to most of the emails within 24 hours but it might take up to 3 business days respond.

No, we're unfortunately not affiliated or endorsed by anyway by official creators of the FL Studio DAW. - Learn more in Terms of Service

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Still looking for answer?

If you still have questions feel free to contact us through THIS from or write us an e-mail at support@ fltips.com.

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