We use Shopify/Stripe payment processing platform. We accept majority of payment cards (VISA, MasterCard, Maestro, American Express, etc.), as well as PayPal, Apple Pay and Google Pay. If your payment is being rejected make sure you've enabled online payments in your bank account or try using your card via PayPal checkout.
Yes! Your Payment Card provider (VISA, MasterCard, etc.) will automatically convert EUR to currency of your card (USD, GBP, etc.) based on the latest exchange rate (e.g. Google rate) - commission free. It's much better than any in-shop conversion rates. You can calculate it e.g. here.
Sometimes email inboxes incorrectly flag automated messages as spam - if you haven't received anything after 15 minutes, check SPAM folder or go to Our Courses Platform click Forgot Password and use the email you used to order.
Yes! Purchasing All FLTips Samples, Presets comes with 100% royalty free license to use in any of your commercial or non-commercial work. The Individual elements of Templates are also 100% Royalty Free.
FLTips has 100% Money Back Guarantee on all of our individual products within 60 days of purchase. One refund per person. If you are unsatisfied with your purchase contact our support via on site chat or e-mail at support@ fltips.com.
We reply to most of the emails within 24 hours but it might take up to 3 business days respond.